Following our pitch the client made the following points.
- Who will moderate it?
- How maintainable is it?
- Who among us has the skills to and time to do it?
These concerns have a direct effect on our idea and we will have to iterate because of them.
Client management
Our role is help the client see opportunities and see what their site could be. What cannot happen even if their current website is terrible is to tell them why that is. This will only damage any future relationship and in short, fire ourselves from the project.
A better approach may be to educate the client in what good practices are. Then show them what we have to offer based on that.
Better for them, with their new knowledge to be critical in their evaluation of their current site.
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